Services

• Corporate and Government Management
• Organizations and Specialized Groups
• Leadership and Teambuilding
• Customer Service
• Retail Banking Training Programs
• DiSC Personal Profile System

Corporate and Government Management

We offer support in personal and organizational growth endeavors for leaders and managers. Retreats, motivational topics, conferences, and seminars are designed to achieve focused outcomes and rejuvenate and inspire managers to implement new initiatives with more ease and joy.

• Building a Cohesive Team that Works!
• Leading With Integrity
• Where did the Joy go at Work?
• Juice up creativity: Solving Problems With Ease, Grace and Joy!
• Coaching for Success
• Effectively Dealing with Change
• Improving Business and Interpersonal Communication Skills
• How to Have More Balance in Your Professional and Personal Life
• Presenting Your Best

Organizations and Specialized Groups

Lori Evans, President and CEO of Evans Communications Group, LLC, is well known for her dynamic and exciting presentations. Below are a few of her recent presentations at conferences, retreats and workshops.

• Where Did the Joy Go?
• Juice up creativity: solving problems with ease, grace and joy!
• Map your future: designing your dreams into actions
• Generate Change with Your Voice and Integrity
• Become a Self-esteem Warrior: Develop a Strong Sense of Self at Work and at Home
• Empowering Yourself and Your Business
• Who Says I Can't Do It? Coping with Change
• Understanding Yourself and Others

Leadership and Teambuilding

• Leadership Development Series
• Essential Skills of Leadership
• Building a Cohesive Team That Works!

Customer Service

Developing Excellence in Customer Service. Dynamic programs to help employees develop first-class competencies in meeting the service needs of external and internal customers.

• Connect for Success
• About Face!: Dealing With Conflict
• "Leading with Integrity"TM

Retail Banking Training Programs

In order to assist you in helping your organization become the number one community bank in your marketplace, Evans Communications Group, LLC has created the "Developing Community Relationships Through a Culture of Service" training program. This program is comprised of several training workshops focused specifically on developing better relationships with your customer community through developing consistent, superior, service-oriented practices. Our unique approach to this is through the creation of a framework for which building long-term relationships within your community fosters a "neighborhood" feeling of personal attention.

At the completion of this program, your bank will have the tools necessary to increase revenue while exceeding customer service expectations and to enrich the organization's working environment through team spirit.

I. Front-line Training

• Effectively Managing Change
• Connect for Success - Customer Service Training
• Cross-Selling Made Easy

II. Supervision Series

• "Leading with Integrity"TM - A Banker's Code of Ethics
• Essential Skills of Leadership
• Improving Work Habits
• Coaching Job Skills
• Delegating Effectively
• Dealing With Complaints
• Dealing With Conflict

Disc Personal Profile System

This self-discovery tool, from Inscape Publishing is used worldwide in training and coaching applications. The Disc system expresses behavior styles in terms of Dominance, Influence, Conscientiousness, and Steadiness. We use the Disc Personal Profile System with many of our programs. We offer Classic Disc profile, the Time Mastery Profile, Discovering Diversity Profile, and many other exceptional Inscape Products.

We incorporate selected Vital Learning products into our programs.

DiSC Personal Profile System

The Disc Classic Personal Profile assessment is available online.

To access the online response form, click on the link above. Enter the following code:

712354

Your "Response Focus" will be "WORK".

Please read the information and directions on the screens carefully. The assessment will take approximately 10 minutes. Your responses will automatically be sent to Evans Communications Group, LLC.